Practical Digital Literacy

Course Overview

Practical Digital Literacy is a hands-on course designed to equip participants with essential digital skills for everyday workplace and professional activities. The course emphasizes practical use of computers, internet services, office applications, email, digital communication, online collaboration, data management, cybersecurity, cloud tools, and artificial intelligence. Participants will learn by performing practical exercises that can be directly applied in the workplace.

Target Participants

  • Employees and professionals
  • Administrative and office staff
  • Supervisors and team leaders
  • Entrepreneurs and business owners
  • Teachers and trainers
  • Public-sector and NGO employees
  • Students and graduates
  • Community and development workers
  • Anyone seeking practical workplace digital skills

Course Objectives

By the end of the course, participants should be able to:

  • Operate computers and common digital devices confidently.
  • Create, edit, save, organize, and share digital documents.
  • Use Microsoft Word, Excel, and PowerPoint for routine workplace tasks.
  • Send, receive, organize, and manage professional emails.
  • Search for information effectively using the internet.
  • Participate in virtual meetings and online collaboration.
  • Store and share files using cloud-based platforms.
  • Perform basic data entry, calculations, sorting, and reporting.
  • Apply basic cybersecurity and data-protection practices.
  • Use smartphones and digital applications productively.
  • Apply artificial intelligence tools to simple workplace tasks.
  • Demonstrate responsible and professional digital behaviour.

Course Outline

Module 1: Introduction to Digital Literacy

  • Understanding digital literacy
  • Digital devices and technologies
  • Computer hardware and software
  • Operating systems and applications
  • Basic troubleshooting

Module 2: Computer Operations and File Management

  • Starting and shutting down computers
  • Keyboard and mouse skills
  • Creating and managing folders
  • Copying, moving, renaming, and deleting files
  • File formats and extensions
  • USB and external storage
  • Basic backup practices

Module 3: Microsoft Word Practical Skills

  • Creating professional documents
  • Text formatting
  • Tables and page layout
  • Headers, footers, and page numbers
  • Inserting images and shapes
  • Saving and converting documents to PDF
  • Printing and sharing documents

Module 4: Microsoft Excel Practical Skills

  • Creating spreadsheets
  • Data entry and formatting
  • Basic formulas and functions
  • Sorting and filtering
  • Creating tables
  • Basic charts
  • Simple workplace calculations

Module 5: Microsoft PowerPoint Practical Skills

  • Creating presentations
  • Designing professional slides
  • Adding text, images, tables, and charts
  • Using presentation templates
  • Slide transitions and animations
  • Delivering effective digital presentations

Module 6: Internet and Online Research

  • Using web browsers
  • Effective internet searches
  • Evaluating online information
  • Downloading and uploading files
  • Using online forms
  • Digital information management

Module 7: Email and Digital Communication

  • Creating and managing email accounts
  • Sending and receiving emails
  • Attachments and file sharing
  • Email folders and organization
  • Professional email etiquette
  • Video conferencing and online meetings

Module 8: Cloud Computing and Online Collaboration

  • Introduction to cloud services
  • Google Drive and Microsoft OneDrive
  • Uploading and sharing files
  • Collaborative document editing
  • Access permissions
  • Cloud backup and synchronization

Module 9: Digital Security and Privacy

  • Creating strong passwords
  • Multi-factor authentication
  • Identifying phishing messages
  • Avoiding online scams
  • Safe browsing
  • Protecting personal and organizational information
  • Data privacy practices

Module 10: Smartphones and Mobile Productivity

  • Smartphone settings and security
  • Mobile applications
  • Managing contacts and calendars
  • Mobile email
  • Cloud synchronization
  • Mobile payments and digital services
  • Responsible smartphone use

Module 11: Introduction to Artificial Intelligence

  • Understanding artificial intelligence
  • Generative AI tools
  • Writing effective prompts
  • AI-assisted writing and summarization
  • AI for research and productivity
  • Checking AI-generated information
  • Responsible use of AI

Course Schedules:

Dates Fees Location Apply