Training Course
Overview
Disaster Recovery Plan Familiarization is a professional
training course designed to provide employees, managers, business continuity
professionals, IT personnel, and operational teams with a practical
understanding of disaster recovery planning, organizational resilience, and the
procedures required to restore critical business services following disruptive
events. The course introduces the principles, terminology, processes, roles,
responsibilities, and technologies associated with disaster recovery planning
and helps participants understand how organizations prepare for, respond to,
recover from, and learn from incidents that affect critical systems,
facilities, people, data, and business operations.
This comprehensive disaster recovery training course
covers business impact analysis, risk assessment, critical business processes,
recovery priorities, recovery strategies, backup and restoration, alternative
work arrangements, emergency communications, technology recovery, data
protection, and disaster recovery testing. Participants learn how Disaster
Recovery Plans (DRPs) connect with Business Continuity Plans (BCPs), incident
response procedures, crisis management structures, and organizational risk
management. Practical tools and approaches such as business impact analysis
templates, risk registers, recovery priority matrices, dependency maps,
recovery checklists, communication trees, backup schedules, recovery runbooks,
and exercise evaluation forms are incorporated throughout the program.
The course also introduces internationally recognized
standards and frameworks relevant to disaster recovery and business resilience,
including ISO 22301 for business continuity management systems, ISO 22313 guidance,
ISO/IEC 27001 and ISO/IEC 27002 information security principles, the NIST
Cybersecurity Framework, NIST contingency planning guidance, and established
recovery concepts such as Recovery Time Objective (RTO), Recovery Point
Objective (RPO), Maximum Tolerable Period of Disruption (MTPD), Minimum
Business Continuity Objective (MBCO), redundancy, failover, backup, recovery
tiers, and alternate processing facilities. Participants use these concepts to
understand how organizations design recovery strategies appropriate to their
operational and technology requirements.
By the end of this 10-day Disaster Recovery Plan
Familiarization Training Course, participants will be able to explain the
purpose and structure of a Disaster Recovery Plan, identify their responsibilities
during a disruption, interpret recovery priorities, support business impact
analysis activities, follow emergency and recovery procedures, participate
effectively in disaster recovery exercises, and contribute to continuous
improvement of organizational resilience. Through case studies, practical
exercises, tabletop simulations, plan reviews, recovery scenarios, and a final
capstone exercise, participants gain practical familiarity with the processes
required to maintain and restore critical operations during and after
disruptive events.
Course Duration
10 Days
Target Participants
This course is designed for:
·
Employees who have responsibilities within
organizational disaster recovery plans
·
IT professionals and technology support teams
·
Business continuity and resilience professionals
·
Risk management and compliance personnel
·
Operations and facilities managers
·
Department heads and line managers
·
Crisis management and emergency response teams
·
Information security professionals
·
System administrators and infrastructure teams
·
Data protection and backup administrators
·
Human resources and administrative personnel
·
Finance, procurement, and supply chain
professionals
·
Internal auditors and governance professionals
·
Organizations seeking to improve disaster recovery
awareness and preparedness
Course Objectives
By the end of the course, participants will be able to:
·
Explain the purpose, principles, and components
of Disaster Recovery Plans
·
Distinguish disaster recovery, business
continuity, crisis management, and incident response
·
Identify common operational, technological,
environmental, and human-related disruptions
·
Understand organizational roles and
responsibilities during disaster recovery activities
·
Participate effectively in business impact
analysis and risk assessment processes
·
Identify critical business services, systems,
applications, data, facilities, and dependencies
·
Apply RTO, RPO, MTPD, and recovery priority
concepts appropriately
·
Understand backup, restoration, redundancy,
failover, and alternate recovery strategies
·
Interpret disaster recovery procedures, recovery
runbooks, communication plans, and escalation structures
·
Apply ISO 22301, NIST contingency planning
principles, and relevant information security frameworks to disaster recovery
activities
·
Participate effectively in disaster recovery
tests, tabletop exercises, simulations, and plan reviews
·
Identify weaknesses, gaps, dependencies, and
improvement opportunities in existing recovery plans
·
Understand disaster recovery requirements for
cloud, remote, hybrid, and distributed environments
·
Support effective communication and coordination
during disruptive events
·
Contribute to disaster recovery plan
maintenance, review, testing, and continuous improvement
Course Content
Module: Disaster Recovery
Planning, Preparedness, Response, and Recovery
Day 1: Fundamentals of Disaster Recovery
Planning
1.
Introduction to Disaster Recovery
Participants explore the purpose, scope, principles, and importance of disaster
recovery planning and examine how organizations prepare to restore critical
operations after disruptive events.
2.
Disaster Recovery, Business Continuity, and Crisis
Management
The session distinguishes Disaster Recovery Plans, Business Continuity Plans,
Crisis Management Plans, Emergency Response Plans, and Incident Response Plans
and explains how these plans work together.
3.
Types of Disasters and Disruptive Events
Participants examine natural disasters, fires, floods, power failures, equipment
failures, cyber incidents, data loss, infrastructure outages, supply chain
disruptions, human errors, and other operational threats.
4.
Organizational Impact of Disasters
The training examines financial, operational, technological, legal, regulatory,
customer, employee, safety, and reputational consequences of prolonged
disruption.
5.
Disaster Recovery Lifecycle
Participants learn the stages of preparedness, prevention, response, recovery,
restoration, validation, lessons learned, and continuous improvement.
6.
Key Disaster Recovery Terminology
Participants become familiar with RTO, RPO, MTPD, recovery priority, recovery
strategy, failover, failback, redundancy, backup, recovery site, recovery team,
and recovery procedure terminology.
7.
Disaster Recovery Roles and Responsibilities
The session introduces executive sponsors, recovery coordinators, IT teams,
business process owners, communications teams, facilities teams, vendors, and
employees and explains their responsibilities.
8.
Disaster Recovery Governance
Participants examine policy ownership, management oversight, approval
structures, documentation requirements, accountability, and governance
arrangements.
9.
Disaster Recovery Case Study
Participants analyze a realistic organization affected by a major operational
disruption and identify critical services, recovery priorities, dependencies,
and initial response requirements.
10. Disaster
Recovery Familiarization Exercise
Participants complete a basic disaster scenario exercise in which they identify
immediate priorities, responsible teams, essential resources, and initial
recovery actions.
Day 2: Risk Assessment and Business Impact
Analysis
1.
Introduction to Disaster Recovery Risk Assessment
Participants learn how organizations identify threats, vulnerabilities,
likelihood, impact, and existing controls affecting business continuity and
recovery.
2.
Identifying Critical Business Processes
The session introduces methods for identifying essential processes, services,
systems, facilities, people, suppliers, and resources required for continued
operations.
3.
Business Impact Analysis Fundamentals
Participants examine the purpose and structure of Business Impact Analysis
(BIA) and how it supports recovery planning and prioritization.
4.
Impact Categories and Assessment
Participants assess financial, operational, customer, regulatory, legal,
safety, reputational, and strategic impacts associated with business
disruption.
5.
Recovery Time Objective
The training explains RTO and demonstrates how recovery time requirements
influence recovery strategies and technology decisions.
6.
Recovery Point Objective
Participants examine RPO and understand how data-loss tolerance influences
backup frequency, replication, storage, and recovery solutions.
7.
Maximum Tolerable Period of Disruption
Participants explore MTPD and its relationship to business survival, service
restoration, RTO, and continuity requirements.
8.
Dependency and Resource Mapping
Participants identify dependencies among people, applications, infrastructure,
facilities, data, suppliers, utilities, and communication systems.
9.
BIA Practical Exercise
Participants complete a simplified BIA using a structured template to identify
critical processes, impacts, dependencies, RTOs, RPOs, and recovery priorities.
10. Risk
and BIA Case Study
Participants analyze a fictional organization's risk register and BIA results
and develop recommendations for improving recovery priorities and resilience.
Day 3: Disaster Recovery Strategies and Recovery
Requirements
1.
Recovery Strategy Development
Participants explore how organizations select appropriate recovery strategies
based on business requirements, risk exposure, budget, technology, and recovery
objectives.
2.
Recovery Priority Classification
The session introduces recovery tiers and prioritization methods for critical,
important, and non-critical business services.
3.
Backup and Data Recovery Strategies
Participants examine full, incremental, differential, immutable, off-site, and
cloud-based backup approaches and their relevance to disaster recovery.
4.
Data Replication and Synchronization
The training introduces replication concepts, synchronous and asynchronous
replication, geographic redundancy, and recovery implications.
5.
High Availability and Redundancy
Participants explore redundancy across servers, networks, storage, power,
facilities, and other critical infrastructure components.
6.
Disaster Recovery Sites
The session examines hot sites, warm sites, cold sites, mobile recovery
facilities, alternate offices, and cloud-based recovery environments.
7.
Manual and Alternative Work Procedures
Participants learn how organizations maintain essential operations when
automated systems, facilities, or technology services are unavailable.
8.
Recovery Resource Requirements
Participants identify requirements for personnel, equipment, facilities,
applications, data, communications, vendors, transportation, and essential
supplies.
9.
Recovery Strategy Exercise
Teams develop recovery strategies for selected business processes based on
defined RTO, RPO, resource, and dependency requirements.
10. Recovery
Strategy Case Study
Participants compare multiple recovery options for a fictional organization and
justify the most appropriate solutions based on risk, cost, recovery
objectives, and operational requirements.
Day 4: Disaster Recovery Plan Structure
and Documentation
1.
Anatomy of a Disaster Recovery Plan
Participants examine the typical structure and essential components of a
comprehensive Disaster Recovery Plan.
2.
Recovery Plan Scope and Objectives
The session explains how to define plan boundaries, covered services,
assumptions, recovery priorities, objectives, and limitations.
3.
Recovery Team Structure
Participants examine recovery teams, leadership structures, technical teams,
business representatives, communications personnel, and external support
providers.
4.
Roles, Responsibilities, and Contact Lists
Participants learn how to document responsibilities, escalation contacts,
alternates, emergency numbers, vendor contacts, and communication channels.
5.
Recovery Procedures and Runbooks
The training introduces step-by-step recovery procedures, technical runbooks,
checklists, dependencies, prerequisites, validation steps, and escalation
points.
6.
Emergency Communication Plans
Participants develop communication structures for employees, customers,
suppliers, regulators, management, emergency services, and other stakeholders.
7.
Recovery Decision-Making and Escalation
Participants learn how recovery decisions are authorized, documented,
escalated, and communicated during high-pressure situations.
8.
Plan Documentation Standards
The session covers document control, version management, ownership, approval,
secure storage, accessibility, distribution, and review schedules.
9.
Disaster Recovery Plan Review Exercise
Participants review a sample Disaster Recovery Plan and identify missing
sections, outdated information, unclear responsibilities, incomplete
procedures, and recovery gaps.
10. Plan
Development Case Study
Participants work in teams to design the core structure of a Disaster Recovery
Plan for a fictional organization facing multiple operational and technology
risks.
Day 5: IT Disaster Recovery and Technology
Resilience
1.
IT Disaster Recovery Fundamentals
Participants examine the role of technology recovery in restoring applications,
infrastructure, networks, databases, endpoints, and digital services.
2.
Critical Applications and Systems
Participants identify mission-critical applications, supporting systems,
infrastructure components, databases, interfaces, and technology dependencies.
3.
Server and Infrastructure Recovery
The session covers recovery of physical and virtual servers, storage, operating
systems, infrastructure services, and supporting components.
4.
Network and Connectivity Recovery
Participants examine network redundancy, alternate connectivity, DNS, routing,
internet access, remote access, and communication recovery requirements.
5.
Database Recovery
The training explores database backup, restoration, replication, consistency
checks, transaction recovery, and validation procedures.
6.
Backup Architecture and Recovery Testing
Participants examine backup schedules, retention, off-site storage, backup
monitoring, restoration testing, and recovery verification.
7.
Cloud Disaster Recovery
The session introduces cloud-based backup, replication, infrastructure recovery,
availability zones, geographic redundancy, and shared responsibility
considerations.
8.
Cybersecurity and Disaster Recovery Integration
Participants examine how ransomware, account compromise, malware, data
corruption, and other cyber incidents affect recovery planning and restoration
decisions.
9.
Technology Recovery Exercise
Participants develop a recovery sequence for a scenario involving a major
infrastructure outage and identify required systems, personnel, dependencies,
and validation activities.
10. IT
Disaster Recovery Case Study
Teams analyze a technology disruption affecting a critical business service and
develop an end-to-end recovery approach from initial assessment through service
restoration.
Day 6: People, Facilities, Suppliers, and
Operational Recovery
1.
People-Centered Disaster Recovery
Participants examine workforce availability, succession, cross-training,
emergency contacts, employee safety, and alternative staffing arrangements.
2.
Alternative Work Locations
The session explores alternate offices, remote work, temporary facilities,
shared workspaces, and other arrangements for maintaining essential operations.
3.
Facility Recovery Requirements
Participants identify requirements for buildings, power, water, HVAC, physical
access, security, equipment, workspace, and other facilities-related resources.
4.
Emergency Supplies and Recovery Resources
Participants examine essential supplies, equipment, transportation,
communication resources, protective equipment, and logistical requirements.
5.
Third-Party and Supplier Dependencies
The training explores how suppliers, technology providers, utilities, logistics
providers, and outsourced services affect organizational recovery.
6.
Supplier Continuity and Recovery Requirements
Participants learn how to assess supplier recovery capabilities, contractual
requirements, service-level expectations, and alternative sourcing options.
7.
Workforce Communication During Disruptions
Participants develop practical communication approaches for notifying employees
about incidents, work arrangements, safety requirements, and recovery
priorities.
8.
Remote and Hybrid Workforce Recovery
The session examines recovery considerations for distributed employees, remote
access, collaboration platforms, devices, connectivity, and secure working
environments.
9.
Operational Recovery Exercise
Participants respond to a scenario in which the primary workplace becomes
unavailable and develop an alternative operating model for maintaining critical
services.
10. People
and Facilities Case Study
Participants analyze a facility-disruption scenario involving workforce
availability, supplier dependencies, communication challenges, and technology
limitations and develop coordinated recovery actions.
Day 7: Standards, Frameworks, Governance,
and Compliance
1.
ISO 22301 Business Continuity Management
Participants explore the purpose and key concepts of ISO 22301 and its role in
establishing, implementing, maintaining, and continually improving business
continuity capabilities.
2.
ISO 22313 Guidance
The session examines practical guidance for implementing business continuity
management principles and translating continuity requirements into
organizational practices.
3.
NIST Contingency Planning Principles
Participants examine NIST approaches to information-system contingency
planning, recovery strategies, testing, maintenance, and plan development.
4.
NIST Cybersecurity Framework and Recovery
The training connects the Recover function of the NIST Cybersecurity Framework
with recovery planning, communication, restoration, and continuous improvement.
5.
ISO/IEC 27001 and Information Security Continuity
Participants explore how information security management systems support
continuity, availability, recovery, access control, and protection of
information during disruptive events.
6.
ISO/IEC 27002 Recovery-Related Controls
Participants examine relevant information security controls involving backup,
redundancy, ICT readiness, access management, incident management, and
operational resilience.
7.
Disaster Recovery Governance and Accountability
The session examines management responsibilities, policy approval, risk
ownership, audit oversight, compliance, and performance monitoring.
8.
Legal, Regulatory, and Contractual Considerations
Participants explore how regulatory obligations, data protection requirements,
contractual commitments, customer agreements, and industry requirements
influence recovery planning.
9.
Standards Alignment Exercise
Participants map selected Disaster Recovery Plan components against ISO 22301,
NIST, and information security control principles.
10. Governance
Case Study
Participants evaluate a fictional organization's disaster recovery governance
structure, identify compliance and accountability gaps, and recommend
improvements.
Day 8: Disaster Recovery Testing,
Exercises, and Validation
1.
Purpose of Disaster Recovery Testing
Participants examine why recovery plans must be tested and how testing
validates procedures, people, technology, communication channels, and recovery
objectives.
2.
Types of Disaster Recovery Exercises
The session introduces walkthroughs, tabletop exercises, simulations, technical
recovery tests, failover tests, functional exercises, and full-scale exercises.
3.
Test Planning and Objectives
Participants learn how to establish test objectives, scope, scenarios,
participants, assumptions, success criteria, resources, and safety controls.
4.
Tabletop Exercise Facilitation
Participants learn how to facilitate structured discussions around realistic
disaster scenarios without unnecessarily disrupting production operations.
5.
Technical Recovery Testing
The training examines restoration testing, backup validation, system recovery,
failover, application testing, network recovery, and service validation.
6.
Communication Testing
Participants test emergency contact lists, notification channels, escalation
paths, communication templates, and stakeholder coordination.
7.
Recovery Objective Validation
Participants compare actual recovery performance with RTO, RPO, MTPD, and other
defined recovery objectives.
8.
Exercise Evaluation and Documentation
The session covers observations, evidence collection, performance assessment,
issues, lessons learned, corrective actions, and management reporting.
9.
Disaster Recovery Tabletop Simulation
Participants complete a structured scenario involving a major system outage and
must coordinate assessment, communication, prioritization, recovery, and
restoration decisions.
10. Test
Results and Improvement Exercise
Participants analyze simulated exercise findings and develop a corrective-action
plan addressing procedural, technical, organizational, and communication
weaknesses.
Day 9: Advanced Disaster Recovery,
Resilience, and Crisis Scenarios
1.
Integrated Business Resilience
Participants explore how disaster recovery integrates with enterprise risk
management, business continuity, cybersecurity, crisis management, operational
resilience, and organizational resilience.
2.
Ransomware and Data Recovery Scenarios
The session examines recovery planning for situations involving encrypted or
corrupted systems, unavailable backups, compromised credentials, and the need
for secure restoration.
3.
Major Cloud and Technology Outages
Participants analyze recovery considerations when critical cloud platforms,
SaaS applications, data centers, networks, or technology providers become
unavailable.
4.
Supply Chain and Third-Party Disruption
Participants examine recovery challenges caused by supplier failures, logistics
disruptions, telecommunications outages, outsourced service interruptions, and
critical vendor dependencies.
5.
Geographic and Multi-Site Disasters
The training examines recovery strategies for organizations operating across
multiple locations and scenarios affecting an entire region.
6.
Crisis Communication and Stakeholder Management
Participants learn how to coordinate accurate, timely, consistent, and
controlled communication during major disruptions.
7.
Recovery Prioritization Under Pressure
Participants practice making recovery decisions when resources are limited,
multiple systems are unavailable, information is incomplete, and competing
priorities exist.
8.
Disaster Recovery Metrics and Readiness Indicators
The session introduces measures such as plan coverage, exercise completion,
recovery success rates, RTO achievement, backup success, unresolved findings,
and recovery readiness.
9.
Advanced Disaster Scenario Exercise
Teams respond to a complex scenario involving technology failure, facility
disruption, supplier dependency, communication challenges, and workforce
constraints.
10. Resilience
Improvement Case Study
Participants evaluate an organization's disaster recovery maturity and develop an
advanced improvement roadmap covering governance, technology, people,
suppliers, testing, and continuous improvement.
Day 10: Disaster Recovery Capstone, Plan
Review, and Continuous Improvement
1.
Disaster Recovery Program Maturity
Participants examine the characteristics of developing, established, measured,
and continuously improving disaster recovery programs.
2.
Disaster Recovery Plan Gap Assessment
Participants learn how to review existing plans for missing information,
outdated procedures, unclear ownership, insufficient resources, and untested
recovery assumptions.
3.
Plan Maintenance and Change Management
The session covers scheduled reviews, changes in technology, organizational
restructuring, new suppliers, facility changes, application changes, and updates
to recovery procedures.
4.
Recovery Documentation and Knowledge Management
Participants examine how organizations maintain recovery knowledge, technical
documentation, contact information, runbooks, inventories, diagrams, and
lessons learned.
5.
Continuous Improvement and Corrective Actions
Participants learn how to convert test findings, incidents, audits, and
operational changes into measurable corrective and preventive actions.
6.
Disaster Recovery Readiness Assessment
Participants conduct a structured readiness review covering people, processes,
technology, facilities, suppliers, communication, documentation, testing, and
governance.
7.
Comprehensive Disaster Recovery Tabletop Exercise
Participants complete a multi-stage simulation involving a major disruption and
must activate recovery procedures, identify priorities, coordinate teams,
communicate with stakeholders, and restore critical services.
8.
Capstone Disaster Recovery Plan Review
Participants evaluate a complete sample Disaster Recovery Plan and assess its scope,
governance, recovery objectives, procedures, dependencies, communication
arrangements, technical strategies, and testing approach.
9.
Organizational Disaster Recovery Improvement Plan
Participants develop a practical improvement roadmap identifying priorities,
responsible owners, required resources, implementation timelines, testing
requirements, and performance indicators.
10. Final
Disaster Recovery Competency Evaluation
Participants complete a comprehensive assessment combining disaster scenarios,
BIA interpretation, recovery-priority decisions, RTO/RPO application, plan
analysis, standards alignment, tabletop decision-making, and development of
practical disaster recovery recommendations.


