Digital Literacy For Managers

Course Overview

Digital Literacy for Managers is a practical, management-focused course designed to equip managers with the digital skills required to lead effectively in technology-driven workplaces. The course focuses on digital productivity, data-driven decision-making, digital communication, cloud collaboration, cybersecurity, artificial intelligence, digital transformation, and technology-enabled management. Participants will learn how to use digital tools to improve team performance, operational efficiency, communication, reporting, and organizational decision-making.

Target Participants

  • Managers and department heads
  • Senior supervisors and team leaders
  • Operations and project managers
  • Finance and accounting managers
  • Human resource managers
  • Procurement and supply chain managers
  • Public-sector and NGO managers
  • Business owners and entrepreneurs
  • Professionals preparing for management positions

Course Objectives

By the end of the course, participants should be able to:

  • Apply digital technologies to improve managerial effectiveness and productivity.
  • Use digital tools to support planning, coordination, monitoring, and reporting.
  • Analyse workplace data and use digital information to support management decisions.
  • Prepare professional digital reports, presentations, and management dashboards.
  • Use cloud-based platforms for team collaboration and document management.
  • Communicate effectively through email, virtual meetings, and digital collaboration platforms.
  • Identify cybersecurity, privacy, and data-protection risks affecting organizations.
  • Apply artificial intelligence tools to selected managerial tasks.
  • Manage digital teams and support effective remote and hybrid working.
  • Evaluate digital tools and technologies for organizational applications.
  • Promote responsible and ethical use of digital technologies.
  • Support digital transformation and technology adoption within their departments.

Course Outline

Module 1: Digital Literacy and the Modern Manager

  • Meaning and importance of digital literacy
  • Digital transformation in organizations
  • Digital competencies for managers
  • Technology-enabled management
  • Digital workplace trends

Module 2: Digital Productivity for Managers

  • Advanced computer and productivity skills
  • Microsoft Word for management reports
  • Excel for managerial analysis
  • PowerPoint for management presentations
  • Digital calendars, task management, and workflow tools

Module 3: Digital Communication and Collaboration

  • Professional email management
  • Virtual meetings and presentations
  • Microsoft Teams and other collaboration platforms
  • Digital communication protocols
  • Managing remote and hybrid teams

Module 4: Data-Driven Management

  • Understanding management data
  • Data collection and organization
  • Excel formulas, tables, and pivot tables
  • Charts and management dashboards
  • Interpreting data for decision-making
  • Data-driven performance monitoring

Module 5: Cloud Computing and Digital Document Management

  • Introduction to cloud computing
  • Microsoft 365 and Google Workspace
  • Cloud storage and document sharing
  • Access permissions and version control
  • Digital records management
  • Backup and data recovery

Module 6: Cybersecurity and Data Protection for Managers

  • Common organizational cybersecurity threats
  • Phishing and social engineering
  • Password and account security
  • Multi-factor authentication
  • Data privacy and confidentiality
  • Cybersecurity policies and employee awareness
  • Incident reporting and response

Module 7: Artificial Intelligence for Managers

  • Introduction to AI and generative AI
  • AI applications in management
  • AI for reports, communication, and research
  • AI-assisted data analysis
  • Prompting techniques
  • Reviewing and verifying AI outputs
  • Ethical and responsible AI use

Module 8: Digital Project and Performance Management

  • Digital project management tools
  • Task allocation and tracking
  • Digital performance monitoring
  • Key performance indicators (KPIs)
  • Digital reporting and dashboards
  • Managing project information online

Module 9: Digital Decision-Making

  • Using digital information for decisions
  • Business intelligence fundamentals
  • Data visualization
  • Scenario analysis
  • Digital risk identification
  • Evidence-based managerial decisions

Module 10: Digital Leadership and Change Management

  • Leading digital transformation
  • Managing resistance to technology
  • Building digital skills within teams
  • Technology adoption strategies
  • Digital leadership competencies
  • Creating a digital culture

Module 11: Digital Ethics and Professionalism

  • Digital citizenship and professional conduct
  • Data ethics
  • Copyright and intellectual property
  • Responsible use of organizational information
  • Social media and professional reputation

Ethical use of AI and digital technologies

Course Schedules:

Dates Fees Location Apply